Answer:
The blue sentence
"The world will little note, nor long remember what we say here; while it can never forget what they did here."
The famous tragic element that occurs here is the reversal of fortunes. Although he was once high and mighty, in the end he remains to suffer until the end of his life because of everything he's done.
How have the shelter's programs and efforts been affected by the lack of volunteers, because she is writing about the lack of volunteers.
