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kramer
4 years ago
10

It is time to visit your doctor for your annual check-up. Dr. Kapoor checks your vitals, draws blood for testing, and weighs you

. She tells you that you are fit and healthy and hands you your chart with a gold star on it. Identify all of the relevant characteristics for this service product experience:
Business
2 answers:
erik [133]4 years ago
8 0

Answer:

  1. simultaneous production and consumption,
  2. little standardization and
  3. intangible.

Explanation:

The above mentioned are the relevant characteristics of the service product experience in our scenario. and are explained as thus:

  1. Simultaneous production and consumption because services can be brought to you or you go to where the service is provided. This is a major characteristic in our scenario because you visit your doctor for your annual check-up.
  2. Little standardization: the quality of service rendered is a major tool to measure service product experience in this instance. Dr. Kapoor only checks your vitals, draws blood for testing and weighs you, if a more thorough analysis was done such as the collection of the urine sample and so on, it could have increased your service product experience.
  3. Intangible: The service rendered by your doctor is intangible, meaning that the whole process is not revealed to you. She tells you that you are fit and healthy and hands you a chart with a golden star on it, but the whole process of evaluation is not revealed or displayed to you.
Stells [14]4 years ago
8 0

Answer:

The relevant characteristics for this service product experience are:

1. Intangibility

2. Little standardization

3. Simultaneous production and consumption

Explanation:

1. Intangibility: This refers to the characteristic product service which the consumer didn't see.

Dr. Kapoor handed the file to the patient with a gold star on it approving the patient's health fitness. The patient never saw what was done to ascertain his fitness. This product service is intangible.

2. Little standardization: Dr. Kapoor checked vitals, drew blood for testing and weighed the patient. She didn't go into other intensive check-up operations. The ones she carried out are the little standardizations in product service.

3. Simultaneous production and consumption: This service product experience refers to the movement of the service to the consumer or the movement of the consumer to the service.

The patient (consumer) went to visit the doctor for check-up (service ).

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Answer:

Total actual utilisation = 1,710 unit

Explanation:

Given:

Design capacity = 1,900 units

Effective capacity = 90%

Actual output = 1,500 units

Total utilisation = ?

Computation of Actual unit utilise:

Total actual utilisation = Design capacity x Effective capacity

Total actual utilisation = 1,900 x 90%

Total actual utilisation = 1,900 x 0.9

Total actual utilisation = 1,710 unit

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3 years ago
Waterway Industries purchased a depreciable asset for $610000 on January 1, 2018. The estimated salvage value is $61000, and the
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Answer:

The depreciation charge in 2021 is $ 164,000.00  

Explanation:

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Annual depreciation charge=($610,000-$61,000)/9=$61000

The depreciation of charge of $61000   is applicable to years 2018 ,2019 and 2020 respectively.

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$164,000.00  

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3 years ago
Jasmine is the director of marketing for a chain of clothing stores. She's been given a set budget and needs to drive as many po
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4 years ago
A​ budget: A. is an aid to coordinate what needs to be done B. is the quantitative expression of a proposed plan of action by ma
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Answer:

D. All of the above are correct.

Explanation:

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The main objective of the budget:

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The importance of the budget in business is that making a proper budget helps the owner to plan and manage the finances of the company and help to improve the profits.

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3 years ago
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Answer:

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Explanation:

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The net income is $120000 for 2017 and $100000 for 2016.

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The return on equity is 12.0% in 2017 and 12.5% in 2016.

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