The correct answer for this question is this one:
"The type of channel do Speaker 1 and Speaker 2 use in their communication is that they are directly receive the content of the message via person-to-person, without any device like telephone, sms, or someone who can deliver it to them personally.
I would have to say C.) Shot open. because it let's the reader immediately know she is scared. Therefore giving you the tone of the passage.