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Ratling [72]
3 years ago
5

The trackpad/touchpad on my laptop is acting unusual. When I click on something or move to an area, it jumps or moves to another

area. What would be a good troubleshooting step to try and resolve this issue?
a. Use a mouse instead

b. Remove all possible contact points, and test again while ensuring only a single contact point

c. Refer caller to user guides

d. increase the brightness of the display
Computers and Technology
1 answer:
dimulka [17.4K]3 years ago
4 0

Answer:

My best answer would be, "b. Remove all possible contact points, and test again while ensuring only a single contact point"

This is because usually when the cursor jumps around without reason, it's caused by the user accidentally hitting the mouse touchpad on his or her laptop while typing. ... Similarly, know that just because you have an external mouse attached to your laptop, the built-in mousepad is not automatically disabled.

Brainliest?

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