Well I would say All of the above cause you should have an understanding of everything when developing a plot to a story but I would basically say the conflict like whats going to happen in the story and whats going to happen to a character to change there state of mind of whats going on and etc.
He is no longer their leader, otherwise they would have faith in him. If they lose faith in him, they won’t follow him or his directions, so he can’t possibly be their leader.