Answer
A calm voice not angry while talking
C. He should quote it because it includes distinct wording is your answer.
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The answer is resolution, because it's the revelation of the story.
From the excerpt of Inferno “Just as he finished, the blackened landscape. Violently shuddered — with the fright of it. My memory once more bathes me in sweat.”
The line “violently shuddered—with the fright of it” could be categorized as an image and a sensory appeal.
This sensory language calls to one or more of the senses, making eloquent the writer’s characterization of what he contemplates with.