Claire could change the focus from funny stories to the benefits of backyard chicken coops, as that would be likely to help persuade the community leaders that approving backyard chicken coops would help the community. <span />
Metaphors, assonance, imagery, dramatic irony etc.
An internal conflict would be when a character is maybe struggling within himSELF to make a decision, maybe with a fear, etc.
Answer:
By seeing the needs of others, they look beyond their own lives and realize that they can help someone else to lighten a load and make a difference.
