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TiliK225 [7]
3 years ago
7

Which of the following are steps that customer service representatives should take when resolving customer concerns? assess the

situation, assert dominance, offer solutions, document the conversation, offer solutions, follow up later, share private information (select all that apply)
Business
2 answers:
marishachu [46]3 years ago
8 0

Answer:

assess the situation, offer solutions, document the conversation, offer solutions, follow up later.

ella [17]3 years ago
5 0

asses the situation, assert dominance,offer solutions,follow up later.

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Below is the complete list of accounts of Sooner Company and the related balance at the end of April. All accounts have their no
allochka39001 [22]

Answer:

                                           Trial Balance

                                                     <u>Debit</u>               <u>Credit</u>

Land                                             53000

Accounts Receivable                  5400

Cash                                              3200

Prepaid Rent                                6700

Accounts Payable                                                 3600

Deferred revenue                                                  1950

Common Stock                                                      33000

Retained earnings                                                 21250

Service Revenue                                                   24700

Salaries expense                          7500

Supplies expense                       <u>  8700  </u>            <u>              </u>

Totals                                            84500               84500                    

Explanation:

The trial balance has been made in the answer section.

3 0
2 years ago
The manager can invest in an additional project that would require $40,000 investment in additional assets and would generate $6
Makovka662 [10]

Answer:

d. If the manager invests in the additional project, residual income of the division will increase.

Explanation:

RI = Operating Income - (Operating Assets x Minimum Required Rate of Return)

with adding the additional project

Operating Income: $60000 +6000 =$66000

Operating Assets: $375000+$40000 =$415000

Residual income =$66000-14%*$415000 =$7900

Consider the attached information.

7 0
3 years ago
Essman might overlook strategic risks, the business plan at hand can be a good plan and the Product mix may be one of the best.
WITCHER [35]

Risk retention is good for the company as the good has the better strategies planned about the product mix and if the things changed in the future the company is able to conquer the loss.

<h3>What is product mix?</h3>

Product mix is the total number of products sell by  the particular company, the products can be further divided into the categories and division. Many big companies have the different line products like the cosmetics, glasses, home materials and others.

Thus, Risk retention is good for the company as the good has the better strategies

For more details about Product mix, click here:

brainly.com/question/17463487

#SPJ1

6 0
2 years ago
The ________ analysis is a process that includes research into target markets and the promotional strategies to reach them.
Bad White [126]
Promotions Opportunity
4 0
3 years ago
Ann's attempt to open a salad bar in a small town failed. Her husband is trying to sell the tables and chairs she purchased. He
Vaselesa [24]

Answer: Qualifying

<span>Ann's husband is engaged in the qualifying process. He suspects Handlemann's Deli may be a potential buyer for the furniture he needs to sell. And he is now in the process of determining if Handlemann's Deli has a certain characteristic (inclination to purchase) to qualify him as his prospect.</span>

4 0
3 years ago
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