Im in middle school but im going to take a guess and say it brings a dark tone to the article because of the words
Because employees at stores could get overwhelmed while customers can become frustrated when things do go as planned or they can't get what they want
1. Write in the first person. Use the first person perspective (I, me, my, mine) when writing your autobiographical essay. ...
2. Begin with an engaging sentence that gets right into your story. ...
3. Describe the setting. ...
4. Transition from the introduction into your story. ...
5. Tell your story. ...
6. Conclude your story.