<span>In order to cut costs, most of the pay TV providers have incorporated large call centers where they hire poorly trained and low paid employees to answer customer calls. These employees lack incentive and generally don't care much about customers. One exception to the rule is DirecTV. They are known for the best customer service record in the industry. It uses outsourcing, but they have motivation, something lacking from other providers. Their reps get free satellite TV in their homes once they have been on the job for three months and are invited to special DirecTV events where they have chances to meet and greet celebrities and NFL stars. They are also given the ability to handle complaints themselves rather than just listening, noting and transferring calls.</span>
Based on the fact that Brandon has to provide information to subordinates, this communication is at an organizational level.
<h3>What is organizational level communication?</h3>
This refers to communication that takes place between employees of a company as a result of organizational requirements.
Brandon as a manager, has to communicate with other employees who are subordinates so this is organizational level communication.
Find out more on levels of communication at brainly.com/question/26933782.
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Answer: Write a business plan
Explanation: He would be advised to write a business plan because it is a very important strategic tool for entrepreneurs. A good business plan helps entrepreneurs to focus on the specific steps necessary for them to make business ideas succeed. It also aids them to achieve both their short-term and long-term goals.
<span>add materially to a company's technological capabilities, strengthen the company's competitive position, and/or boost its profitability.</span>
<span>Tax shield is the saving in tax due to exemption of tax on interest expense = interest expense * tax rate
= $35 million * 36% = $ 12.6 million</span>
