Question

Which of the indicators listed would be considered performance measures for the innovation and learning perspective? a. Dollars spend on training b. Employee satisfactionc. Employee turnover

Answer 1

Answer:

All options are correct.  

Explanation:

Innovation and Learning cannot solely be measured by training. Additionally the organization should make sure that the employees are productive. Organization should make sure that employees are satisfied with their jobs in order to retain them in the organization.

The performance measure are listed below.

• Employee turnover rate.
• Percentage of positions filled with internal applicants.
• No. of employees having professional certification.
• Employee satisfaction.
• No. of suggestions produced by employees.
• Training hours per employee.
• Training dollars spent per employee.
• Technology being spent per employee.
• Revenue and income per employee.