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Reptile [31]
3 years ago
14

5. According to your lesson, messages that include the words “ ” tend to build barriers to communication rather than promote eff

ective communication.
Health
1 answer:
Andrei [34K]3 years ago
6 0

Answer: "You should"

Explanation:

"You should" refers to doing the right thing, almost in a critical tone without much understanding of the audience´s possibilities to behave in a certain way. It´s important to deliver a message that shows empathy without being controlling.  

To develop effective communication, especially in the health services environment, t´s important to avoid breakdowns in the communication process. Communicational barriers, such as a misunderstanding due to a poor selection of words, can lead to future conflicts.

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