Correct me if I’m wrong, but I think it’s B
The surprising ease with which people form false memories best illustrates that the processes of encoding and retrieval involve D) memory construction
Dissociative amnesia is a type of dementia that is different from amnesia. Normally this type of amnesia is a subconscious attempt to bury painful memories (which also accidentally bury other memories). Thing is those memories are not lost forever but are deeply hidden though events may flash periodically especially if there are triggers.
"D"
This could be the
1) insurance card or insurance information, which may be private insurer, Medicaid, Medicare, military health.
2) compared with your driver's license with current address