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slega [8]
3 years ago
12

When a customer makes a request or complaint, the goal of customer service is to

Business
2 answers:
8090 [49]3 years ago
7 0

Answer:

is to listen their complaint carefully and what you can do for him or her you have to do this your duty

Nana76 [90]3 years ago
3 0

Answer:

try to solve their issue or do whatever the hell you're supposed to

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Gerald's Tire Store sets itself apart from competitors by the extra attention it pays to providing fast, courteous service in a
Elodia [21]

Answer:

Letter c is correct.<u> Macro, or overarching, strategy.</u>

Explanation:

Gerald's Tire Store created a macro or overarching strategy because the company's focus is mainly on the customer.

The focus on the excellence of the services offered to the customer, translate an effective strategy for the positioning of a company in the market, offering a differentiated and quality service provides increased brand value, strengthens the relationship with customers, increases their perception and customer satisfaction. products and services offered.

Creating customer relationships means creating value is a challenge for organizations and requires extra effort from marketers. It is necessary to segment the market to find where your target audience is, what your needs and desires are, then develop and implement a strategic marketing plan to create value, strengthen the brand and ensure a competitive advantage in the market.

7 0
3 years ago
You are a manager in a supermarket. One evening, you hear raised voices and see Chuck shouting at a customer, "I’m not going to
shusha [124]

Answer:

punishment

Explanation:

Basically, the manager is trying to change the behavior of his employee, Chuck. In management and organizational psychology, that is often referred to as the <em>reinforcement theory of motivation</em>.

In this example, the manager uses remuneration punishment in order to alter Chuck's noted behavior pattern.

<u>NOTE </u>- This is not to be confused with <em>negative reinforcement</em>, which is also related to the reinforcement theory. Although the term <em>negative </em>may imply some similarities with punishment, negative reinforcement is a different concept. While punishment is directly weakening the <em>unwanted </em>behavior, negative reinforcement is strengthening a <em>desired </em>behavior, by means of removing an unwanted consequence <u>for the employee</u> when he follows the wanted behavior pattern.

For example, a form of negative reinforcement would be if Chuck knew upfront that his pay would be reduced if he yelled at his customers and he avoided yelling in the first place because of that.

3 0
3 years ago
On January 1, 2021, Cori Ander Herbs granted restricted stock units (RSUs) representing 300,000 of its $1 par common shares to e
Anna [14]

Answer: $1,288,000

Explanation:

The amount should the company record as compensation expense for the year ended December 31, 2022 will be calculated thus

Number of RSUs = 300,000

Market price of shares = $14

Term of RSUs = 3 years

The compensation expense for year 1 which is 2021 will be:

= [(300,000 × $14) × 1 / 3] - $0

= $1,400,000

The compensation expense for year 2 which is 2022 will be:

= [(288,000 × $14) * 2 / 3] - $1,400,000

= $2,688,000 - $1,400,000

= $1,288,000

Therefore, the amount should the company record as compensation expense for the year ended December 31, 2022 will be $1,288,000

Note that the number of RSUs in 2022 was calculated as:

= 300,000 × (100% - 4%)

= 300,000 × 96%

= 288,000

8 0
3 years ago
A company delivers packages by truck and would like to minimize the length of the route that each driver must travel in order to
Dovator [93]

Answer:

Algorithm II uses a heuristic approach to provide an approximate solution in reasonable time.

Explanation:

6 0
2 years ago
In order to assess whether viewpoints on decriminalization of marijuana for medical purposes change with age, four groups of par
aliina [53]
There needs to be more criteria than just age. People of all ages smoke so that should have been established beforehand when choosing. More background is needed like culture and income level and race so that one set criteria can be established as deciding factor in opinion difference
3 0
3 years ago
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