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Rama09 [41]
3 years ago
15

Tom, a customer care executive, receives an order of 25 personal computers from a customer who wants the goods to be delivered t

o him in two days. Tom needs to inform the customer of that there will be a delay in shipping goods in bulk in such a short span of time. In order to maintain trust, Tom should _____. Multiple Choice update the customer only when he or she raises a complaint regarding non-receipt of goods
Business
1 answer:
Natali [406]3 years ago
7 0

Answer:

update the customer regularly and keep the customer informed of any further delay.

Explanation:

Since in the given situation it is mentioned that tom received the order of 25 personal computers that should be delivered in two days but at the same time he know there is delay in shipment as there is bulk order so in order to maintain the trust he has the responsibility to update the customer on regularly basis and if there is any further delay so the same should be informed to the customer as the customer has also the right to know for the same.

Therefore the above statement should be the answer

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If the previous year you reached 100% customer awareness in your company, this year what will you need to do to maintain this le
Vedmedyk [2.9K]

Answer:

C. I would only need to create 33% new awareness to maintain 100% this year.

Explanation:

Each product’s promotion budget determines its level of awareness. A product’s awareness percentage reflects the number of customers who know about the product. An awareness of 50% indicates half of the potential customers know it exists. From one year to the next, a third (33%) of those who knew about a product forget about it.

Last Year’s Awareness - (33% * Last Year’s Awareness) = Starting Awareness

If a product ended last year with an awareness of 50%, this year it will start with an awareness of approximately 33%. This year’s promotion budget would build from a starting awareness of approximately 33%.

Starting Awareness + Additional Awareness = New Awareness

You lose about 1/3rd each year as customers forget the product.

4 0
3 years ago
Read 2 more answers
Which of the following terms describes the best possible fit between a
Elenna [48]

Answer:

The answer is A. High performance work system

6 0
3 years ago
Read 2 more answers
What was the stated purpose of the Food Administration during the Great War? A. It was to set up food banks for Americans B. It
Ulleksa [173]

Answer: The stated purpose of the food administration during the great war was to reduce food consumption by civilians (B)

Explanation:

The U. S. Food Administration was the department responsible for the administration of the United States army abroad and food reserves of its allies during the World War 1. An important role of the United States Food Administration was the regulation of the price of wheat in the market.

During the war, the United States was short of commodities because the commodities were sold to their allies hence, every citizen were asked to donate horses, weapons and ammunition they had to help supply the army. It was done so that food for soldiers wouldn't be an issue.

6 0
4 years ago
Read 2 more answers
Frank, a marketing manager, has often noticed that his team members do not communicate with each other and are rarely present fo
Kipish [7]

Answer:

Cohesiveness

Explanation:

The measure of the level of unity in a group or team is called cohesiveness. It is a measure of how communicative the members of a team are. It describes the linking bond among them that makes them act as a team.

Cohesiveness is important because it also affect the extent to which members of a team are committed to working with centrally defined strategies and decisions. A cohesive team is a team that with increased morale and it also helps to boost productivity.

The feeling of being part of something big helps highly cohesive teams to achieve great job performance.

The lack of cohesiveness in Frank's team is evident in the low level of communication as well as the low level of productivity.

6 0
3 years ago
Stock options are granted to the employees of Young Company on March 10, 2018. The employees must wait until March 10, 2022 to e
MAVERICK [17]

Answer:

vesting period

Explanation:

According to my research on employee stock options, I can say that based on the information provided within the question this four year waiting period is known as the vesting period. This term is defined as the amount of time it takes before shares in an employee's stock option plan unconditionally owned by the employee who holds them.

I hope this answered your question. If you have any more questions feel free to ask away at Brainly.

3 0
3 years ago
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