Jeff because it was out of 5 and he only had two so he had three more to go. Jane had 1 more to go. Jill had 1 more to go. Cindy had 1 more to go and Jeff has 3 more to go.
To draw a heart, one would be choosing 1 card of 13 possible hearts, and 0 from the remaining 39 non-hearts. With respect to the entire deck, one would be choosing 1 card from 52 total cards. So the probability of drawing a heart is

When Michelle replaces the card, the deck returns the normal, so the probability of drawing any card from a given suit is the same,

. In other words, drawing a spade is independent of having drawn the heart first.
So the probability of drawing a heart, replacing it, then drawing a spade is

.
Say x is 1 1^2=1 4x=4 4*1=4 I believe that is what you were asking
Harry's number is 0.04, and Terry's number is 4.
Hope this helps!