Answer:
On the SAT her z-score was 1.4
On the ACT her z-score was 1.5
Due to the higher z-score, she performed better on the ACT.
Step-by-step explanation:
The z-score measures how many standard deviations a score X is above or below the mean. it is given by the following formula:

In which
is the mean and
is the standard deviation.
In this problem
We find her z-score for both the SAT and the ACT.
SAT
Exam Caitlin's Exam Score Mean Exam Score Standard Deviation
SAT 1850 1500 250
So 



ACT
Exam Caitlin's Exam Score Mean Exam Score Standard Deviation
ACT 28 20.8 4.8
So 



She wants to know on which test she performed better. Find the z-scores for her result on each exam.
On the SAT her z-score was 1.4
On the ACT her z-score was 1.5
Due to the higher z-score, she performed better on the ACT.