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Allushta [10]
3 years ago
14

A disgruntled customer will tell how many people

Business
2 answers:
Firlakuza [10]3 years ago
6 0
•Customers will tell twice as many people about bad experiences as good experiences.
•A dissatisfied customer will tell 8 to 10 people about bad experiences.
asambeis [7]3 years ago
4 0

Answer:

A dissatisfied customer will tell between 9-15 people about their experience. Around 13% of dissatisfied customers tell more than 20 people. – White House Office of Consumer Affairs. Happy customers who get their issue resolved tell about 4-6 people about their experience.

Explanation:

correct me if I am wrong

You might be interested in
What is the value of a share of common stock using the corporate valuation approach for a company that has outstanding debt and
Sladkaya [172]

The firm value divided by the number of shares of common stock. The Common stock is a residual claim on a company's current and future profits. As a result, the shareholders are considered part-owners of a corporation. This does not imply that stockholders can walk into a company's headquarters and claim ownership of certain chairs, desks, or computers.

These are the property of the corporation, which is a legal entity. This residual claim is instead owned by the shareholders. The Investors and dealers can buy and sell common stock through exchanges. The Common stockholders may be eligible to receive dividends.

To learn more about shareholders, click here.  

brainly.com/question/19162424

#SPJ4

8 0
2 years ago
Indiana Co. began a construction project in 2018 with a contract price of $161 million to be received when the project is comple
Ymorist [56]

Answer:

Recognized $3.75 million loss on the project in 2017.

Explanation:

Calculation for what Indiana Co. Recognized

First step is to calculate the Percentage of contract is completed in 2019

Percentage of contract is completed in 2019=($33 million+$66 million )/($33 million+$66 million + $53 million)

Percentage of contract is completed in 2019=$96 million/$149 million

Percentage of contract is completed in 2019=0.64429*100

Percentage of contract is completed in 2019=64.43%

Second step is to calculate The estimated gross profit

Estimated gross profit=$161 million-$149 million

Estimated gross profit=$12 million

Fourth step is to calculate gross profit to date

Gross profit to date=64.43%*161=103.7

gross profit to date=33 million / (33 + 89 million) * 161 million

gross profit to date=33 million/122 million* 161 million

gross profit to date=43.54

= $44.01 million in revenue in 2021 (4)

Now let calculate the amount recognized

5 0
3 years ago
You plan to purchase a $340,000 house using either a 25-year mortgage obtained from your local savings bank with a rate of 8.10
larisa [96]

Answer:

a. Interest under 10 year mortgage = CUMIPMT(7.1%/12, 10*12, 340000*80%, 1, 10*12, 0)

Interest under 10 year mortgage = 108662.44

Interest under 25 year mortgage = CUMIPMT(8.1%/12, 10*12, 340000*80%, 1, 25*12, 0)

Interest under 25 year mortgage = 363217.16

Difference in interest = 363217.16 - 108662.44

Difference in interest = 254554.72

b. Monthly payment under 10 year = PMT(7.1%/12, 10*12, 340000*80%)

Monthly payment under 10 year = 3172.19

Monthly payment under 25 year = PMT(8.1%/12, 25*12, 340000*80%)

Monthly payment under 25 year = 2117.39

Difference in the monthly payment = 3172.19 - 2117.39

Difference in the monthly payment = 1054.80

5 0
3 years ago
In relation to the time value of money, what is interest?
djyliett [7]
The answer should be b. (Sorry if I’m wrong)
4 0
2 years ago
A comparative balance sheet for Sarasota Corporation is presented as follows.
Bond [772]

Answer:

Sarasota Corporation

1. Statement of Cash Flows for the year ended December 31, 2020:

Operating Activities:

Net Income                          $129,720

Non-cash adjustment:

Depreciation                           26,680

Cash from operating         $ 156,400

Changes in working capital:

Accounts Receivable             (15,680)

Inventory                                  9,320

Accounts Payable                 (13,320)

Net cash from operating activities       $136,720

Investing Activities:

Land                                      39,320

Equipment                           (59,680)

Net cash from investing activities        $(20,360)

Financing Activities:

Cash dividends                                     $(65,680)

Net cash inflows                                    $50,680

2. Sarasota Corporation's:

a) Current Cash Debt Coverage = Cash from operating activities/Current liabilities

= $136,720/$36,360

= 3.76

b) Cash Debt Coverage = Cash from operating activities/Total liabilities

= $136,720/$186,360

= 0.73

c) Free Cash Flow = Cash from operating activities minus Capital expenditure

= $136,720 - 59,680

= $77,040

Explanation:

a) Data and Calculations:

Sarasota Corporation

Comparative Balance Sheets

As of December 31 2020 and 2019:

Assets                                  2020              2019           Increase     Decrease

Cash                               $ 72,680          $ 22,000        $50,680

Accounts receivable         84,360              68,680          15,680  

Inventory                          182,360             191,680                            $9,320

Land                                   73,360             112,680                            39,320

Equipment                      262,360           202,680         59,680

Accumulated Depreciation-Equipment

                                         (71,360)            (44,680)       26,680

Total                             $603,760         $553,040

Liabilities and Stockholders' Equity

Accounts payable        $ 36,360           $ 49,680                           13,320

Bonds payable               150,000           200,000                          50,000      

Common stock ($1 par) 214,000            164,000          50,000

Retained earnings        203,400            139,360

Total                            $603,760         $553,040

b) The decrease in bonds is not a cash flow.  The increase in Common Stock is not a cash flow.  The two are exchanges.  In calculating the free cash flow, the cash proceeds from sale of land were not taken into consideration because the sale was a one-off transaction and not part of the operating activities of Sarasota Corporation.

4 0
4 years ago
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