Answer:
the answer is c
Explanation:
option c is used when you are using appealing phrase or words to influence someone to side with your message. 
 
        
             
        
        
        
puntuate this qualification
 
        
             
        
        
        
The answer to your question is D.
        
             
        
        
        
Tone is the attitude of the author towards the audience, and mood is the attitude of the author towards the subject.
Please make brainliest answer, I need one more <3
        
                    
             
        
        
        
The action or activity of gathering information about consumers' needs and preferences