Expectations of customers, changes and shifts in consumer behavior, use of technology in customer service transactions that used to be done face-to-face
(Less manufacturing, less production, more service delivery)
He's listing them in order of the time as it builds up. I forgot the name, but it starts with a "C".
Us forces were forced to retreat by german troops
<span> C. It resulted in the rise of the United States and the Soviet Union as the world's two if Im not mistaking good luck</span>