C) (1) define the problem, (2) identify available solutions, (3) select your solution
Explanation:
Problem solving simply means, identifying a problem, finding out the causes, then solving them.
The three steps for using critical thinking to solve problems are defining the problem, identifying the available solutions and selecting the solution. Therefore, the answer is C.
They have to listen to the other person. They also have to try to think of a solution that both people can agree with. They should try to see it from both sides of view and try not to judge the other person.