The exact words that you choose affect tone, attitude, imagery, and, voice. Just as with your speaking tone, your written tone can reveal any emotion or attitude a person can feel. Tone can be positive or negative, happy or sad, angry or peaceful, hopeful or desperate, and so on.
Answer:
I would like to have this problem corrected in the next billing cycle.
Explanation:
The above sentence is the correct sentence that conveys the main idea in the passage.
The passage is more likely a letter of complain or a query that is urging and pleading with the electrical company to visit and rectify/correct the problem he has in his electrical bill.
Everything the writer wrote here all moves to the one direction - the correcting of the electric bill problem. The writer started by stating the actual problem and followed it up by the expected action he wants the electrical company to take in solving his problem.
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