Return to the camera shop and bring the camera in. mention that the lens was jammed and she would like a refund. she should stay calm and handle the situation gently, as to not anger the shop keep. if she returns the camera and gets a refund then no harm no foul, no money or product was lost.
hope this helps :)
Answer:
I'm a shy guy myself.
Explanation:
I've been working on it for years. Been talking to my friends online.
Answer:
Ask about next steps and the best way to communicate.
Send a follow-up email within 24 hours.
Explanation:
