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elena55 [62]
3 years ago
15

(CRM) system uses customer contact information for targeted _____. a. management b. inventory control c. marketing d. budgeting

Business
1 answer:
kobusy [5.1K]3 years ago
5 0

Answer:

c. marketing

Explanation:

CRM is an acronym for customer relationship management and it typically involves the process of combining strategies, techniques, practices and technology so as to effectively and efficiently manage their customer data in order to improve and enhance customer satisfaction. Therefore, this employees are saddled with the responsibility of ensuring the customer are satisfied and happy with their service at all times.

This ultimately implies that, customer relationship is focused on developing an ongoing connection between a business firm (organization) and all of its customers, as well as potential customers. The fundamentals of customer relationship is based on improving customer service, sales support, marketing communications, and technical assistance, so as to bring satisfaction to the customers and increase sales for the company.

Typically, the degree of satisfaction received by customers throughout their lifecycle is largely dependent on customer relationship management.

Marketing can be defined as the process of developing promotional techniques and sales strategies by a firm, so as to enhance the availability of goods and services to meet the needs of the end users or consumers through advertising and market research.

Hence, CRM system uses customer contact information for targeted marketing such as sending weekly letters, promotional messages, survey, etc.

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The following balance sheet for the Los Gatos Corporation was prepared by a recently hired accountant. In reviewing the statemen
babunello [35]

Required:

Prepare a corrected, classified balance sheet. (Amounts to be deducted should be indicated by a minus sign.)

Answer:

LOS GATOS CORPORATION Balance Sheet At December 31, 2018

Assets:

Current Assets:

Cash                                             $ 25,000

Bond Sinking Fund                         25,000

Accounts receivable       70,000

Allowance for

 uncollectible accounts -10,000  60,000

Inventories                                     60,000

Total Current Assets                                   $170,000

Non-current Assets:

Machinery                200,000

less accumulated

 depreciation           -75,000    125,000

Franchise (net)                            35,000

Notes Receivable                       25,000

Total Non-current assets                          $185,000

Total assets                                              $355,000

Liabilities and Shareholders’ Equity

Current Liabilities:

Accounts payable           $ 60,000

Note payable                     55,000

Interest on Notes Payable 10,000          $125,000

Bonds payable                                            115,000

Shareholders’ equity:

Authorized 200,000 share

Issued at no par               75,000

Retained Earnings           40,000              115,000

Total liabilities & shareholders’ equity $355,000

Explanation:

a) Adjustments:

1. Cash Balance:

As per question      $50,000

Bonds Sinking Fund 25,000

Balance                   $25,000

2. Accounts Receivable:

As per question    $95,000

Notes Receivable   25,000

Balance                 $70,000

3. Notes Payable:

As per question $65,000

Accrued interest   10,000

Balance              $55,000

4. Retained Earnings = $40,000

5. The corrected and reclassified balance sheet shows the total current assets, liabilities, and the Retained Earnings.

8 0
3 years ago
Seeking positions of power and responsibility, chandra has rapidly moved up the ranks within her organization. colleagues descri
nordsb [41]

The answer is<u> "type A".</u>


Individuals who are delegated having Type A personality have characteristics like: they have a feeling of time earnestness, think that its hard to unwind, and regularly turned out to be eager and irate when they get deferred (or in the event that they will be late) or are around other individuals whom they see as awkward. The Type A is a common typical individual working at his most extreme conceivable speed. Type A's typically need to accomplish a major objective however they feel that time is exceptionally restricted.

6 0
3 years ago
Assume that a risky security pays an average cash flow of $100 in one year. The risk-free rate is 5%, and the expected return on
ki77a [65]

Answer:

The risk premium appropriate for this security is 4%.

Explanation:

The returns vary by only half as much as the market index which means that the security half as risky as the market.

The risk-premium for the security should be half of the market risk premium.

Market risk premium is calculated by = Expected return on the market - Risk free rate

Market risk premium = 13% - 5% = 8%

The risk premium on the security would be 8% / 2 = 4%

8 0
2 years ago
A ticket reseller purchases a ticket to a football game for $40 and offers it for sale at a price of $75. A consumer is willing
Burka [1]

Answer:

profit + consumer surplus.

Explanation:

The profit obtained by the reseller is given by the difference between the amount received on sale ($75) and the purchase price ($40). The consumer surplus is determined as the difference between the willingness to pay ($90) and the actual amount paid ($75). Therefore, the difference between $90 and $40 is the profit plus the consumer surplus.

7 0
2 years ago
13.. Francisco leased equipment from Julio on December 31, 2021. The lease is a 10-year lease with annual payments of $150,000 d
tatuchka [14]

Answer:

$800,239.40

Explanation:

Calculation for the balance in Francisco lease liability at December 31, 2022

First step is to find the Liability for the year end 31st December 2021

Using this formula

Liability as on 31st December 2021=Initial Value of the Liability - Annual Payment

Let plug in the formula

31st December 2021 Liability =$1,013,854-$150,000

Liability as of 31st December 2021=$863,854

Second step is to find Interest for the Year 2022

Interest =$863,854×10%

Interest =$86,385.40

Third step is to less the interest amount from the Annual payment

Annual Payment $150,000- Interest $86,385.40

=$63,614.60

Last step is to find the balance in the lease liability at December 31, 2022

Lease liability balance = $863,854 -$63,614.60

Lease liability balance=$800,239.40

Therefore What should be the balance in Francisco lease liability at December 31, 2022 will be $800,239.40

5 0
2 years ago
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