Answer:
I think it is the first option
Answer:
Anaya’s tone is easy-going, which reflects his lack of concern about the topic.
Explanation:
May I just say NEVER take the soul out of your poetry! That's what makes it unique and one of a kind. If people don't get that, well too bad for them.
Communication breaks down when the recipient has the wrong perception.
Information overload: Managers are surrounded by pools of information. It is important to control the flow of this information. Otherwise, information may be misunderstood, forgotten or overlooked.
Communication breakdowns are most often caused by misunderstandings. This misunderstanding can be due to a variety of circumstances and factors, such as poor decision-making and conflicting professional roles.
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I personally think (a) is the answer