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According to the trust-based relationship selling process framework, "discovering prospect's needs" is a part of the i</span>nitiating customer relationship as a component of the framework.
<span> The initiation of customer relation is involved in the CRM (Customer Relationship Management), an approach that includes the interaction with current and potential </span>customers<span>. </span>
Answer: A principal is someone who gives legal authority to another to act on his or her behalf in a business relationship. Therefore, the principal can be held directly liable for the agent's torts, or wrongful acts giving rise to a civil cause of action.
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The term that is referred by the description above is RESERVES. The reserve is the amount that is being kept for future periods. This amount is separated to the current period's income, but is part of the next period if this is applicable. The answer is D.