According to the trust-based relationship selling process framework, "discovering prospect's needs" is a part of which component

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3 years ago

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According to the trust-based relationship selling process framework, "discovering prospect's needs" is a part of which component

of the framework? selling foundations selling strategy based on customer needs and value initiating customer relationships developing customer relationships enhancing customer relationships

Business

1 answer:

Kryger [21] · Answer 1 · 2022-05-14T20:51:03+03:00

According to the trust-based relationship selling process framework, "discovering prospect's needs" is a part of the initiating customer relationship as a component of the framework.
 The initiation of customer relation is involved in the CRM (Customer Relationship Management), an approach that includes the interaction with current and potential customers.