Answer:
b. They are not specific
Explanation:
The main problem with service quality standards such as "be nice" or "do what the customers want" is that they are not specific. An individual may think that they are being nice, while another person may take that behavior as being sarcastic or "having an attitude". The same goes for "do what the customer wants" since there are things that an employee is not allowed to do at all.
Answer:
Explanation:
Zoro is 80% and 20%, respectively. Determine the break-even point in units of Yankee and Zoro.
Answer:
Of course this is a retaliatory action. Troy filed a complaint for discriminatory harassment against Cinthia and she answers back by discriminating against Troy even more. All she needed to do was stop discriminating against Troy, she wasn't supposed to increase discrimination against him. This is an example of what shouldn't happen.
Explanation:
Answer:
D. A price that fits comfortably in your budget
Answer: The standard deviation of the stock is 3.23 percentage
Explanation:
First we shall calculate the epected weighted average return of the stock.
We shall multiply the probability of the scenario with its expected return and then take the sum of the expected returns of different scenarios,
E(x) = (0.2 x 14%) + (0.7 x 8%) + (0.1 x 2%)
E(x) = 8.6%
We shall use the follwing formula to calculate the Variance of the stock,
σ²(x) = ∑ P(
) × [
- E(r)]²
σ²(x) = (0.2) (0.14 - 0.086)² + (0.7) (0.08 - 0.086)² + (0.1) (0.02 - 0.086)²
σ²(x) = 0.001044
To find the standar deviation,
σ(x) = 
σ(x) = 0.0323109
in percentage it would be 3.23%