I think it’s D hope that helped
They have to listen to the other person. They also have to try to think of a solution that both people can agree with. They should try to see it from both sides of view and try not to judge the other person.
Hopes this helps!
It must be proves that John was insane at the time of the murder, otherwise, by the M’Naghten rules, he cannot claim insanity as a reason of murder.
C is the answer you are looking for