Conflict Avoidance is when a problem is avoided ,it is in the name, meaning you are constantly staying out of the way of trouble Conflict Confrontation is when you stand face to face with conflict. For example when conflict occurs you find a to confront it Conflict resolution means you find a way to resolve conflict
A literary analysis includes rhetorical devices and in a claim statement, it should give an opinion supported by factual information. Therefore, D is the best answer. Hope this Helps!