Answer: Average handle time
First contact resolution
Explanation:
Since the center manager needs to measure the productivity of the agent and the customer satisfaction, the report that should be recommended by a consultant would be the average handle time and the first contact resolution.
The average handle time shows the time taken for a transaction to be completed. This can be used to determine the productivity of agents. Also, first contact resolution can be used to determine customer satisfaction as it shows the number if queries that were successfully resolved.
Answer:
D
Explanation:
The cost of goods sold would increase by $2
Answer:
Explanation:
I wouldn't.
The business has drawn a rigid line in the sand. It has to maintain its standard. I might try and make a deal with the customer. "Come up with x% for a down payment."
If the score is high (like over 750), I would likely stretch my standard. 750 is a pretty high score and if you have that kind of a number, you know how to pay things back.
Answer:
The correct option is A, abnormal price change at the announcement
Explanation:
Abnormal price increase before the announcement would only be the case if the there was insider dealing, that is there exists information leakage.
An abnormal price decrease cannot be the case, the market prices a share based on its earnings' strength, in other words a stock with high dividends prospect is priced high.
Option D is wrong there would a price change stemming from the announcement made about large cash dividends payout
Answer and Explanation:
The number of packets of waffles is W
and the number of muffins are M
The weight of dough is 250 pound and a pack of muffins requires 1 lb of dough whereas a pack of waffles uses 3/4 lb of dough.
3÷4W+M≤250
Multiplying both sides by 4
3W+4M≤1000
It takes bakers 6 minutes to make a packer of waffles and 3 minutes to make a pack of muffins, the total time available is 20 hours or 1200 minutes.
3M+6M≤1200
Minus the initial equation from the new equation:
(3M+6M≤1200)−(3W+4M≤1000)
2M≤200
Dividing equation by 2
M≤100
For M≤100
3W+4M≤1000
3W≤1000−4M
For the Maximum values of M
the least value of W is obtained
3W≥1000−4×100
3W≥600
Dividing the equation by 3
W≥300
For maximum profit, the number of waffles and muffins is taken as 300 and 100 respectively :
1.5∗300+2∗100
=650
