Question

James is the new manager of operations at Springfield Motors. To his dismay, he finds the employees coming in late to work, taking long breaks, and behaving unprofessionally at their workstations. James decides to promote desirable work practices. He plans to introduce incentives for meeting the required targets but, at the same time, to withhold those incentives when employees' are late, take long breaks, or behave unprofessionally. Identify the contingencies that James is planning to implement.
A. Punishment and extinction
B. Positive reinforcement and punishment
C. Punishment and negative reinforcement
D. Positive reinforcement and negative reinforcement
E. Negative reinforcement and extinction

Answer 1

Answer: Option B                  

                               

Explanation: In simple words, positive reinforcement means motivating someone to perform a job more efficiently and frequently by offering them some reward for doing so. While punishment refers to penalizing someone for any offense.

In the given case, James has been offering the incentives to his employees but have also made a clause to withhold them in case of unprofessional behavior.

Thus, from the above we can conclude that the correct option is B .