Answer:
Henry has a decision to make. The disgruntled customer in front of him has a valid point. There has been a mix up on the part of Henry’s service team and things have not gone smoothly. It wasn’t the end of the world but the customer has already been inconvenienced and now the ‘fix’ is going to inconvenience him again. Henry feels that the considerations the customer is asking for are not unreasonable, but how can this be handled? How would your company handle it: using a centralized leadership model or a distributed leadership model?
Explanation:
<h3> Centralized Leadership Resolution
</h3>
To make a decision, Henry has to contact his manager. The manager has to stop what she is doing, come to where the customer is, listen to the story, hear the customer’s request, determine if it’s reasonable and make a decision. Meanwhile Henry is standing there listening, waiting, and being unproductive. Only after his manager makes her decision can Henry resume his activity. Much time has passed and the customer is losing his patience and thinking about his time being wasted. If the customer is still not satisfied, he might ask to escalate his request to yet another higher level manager. His blood pressure is rising and if he’s not taken care of you can be certain that his friends and colleagues will hear about how they should stay away from Henry’s company.
Answer:
C. That the selling of indulgences to everyday citizens was a sinful practice
Explanation:
Jan Hus, was a Czech theologian and philosopher, rector of the Carolina University in Prague. As a reformer and preacher he is considered one of the precursors of the Protestant Reformation. His followers are known as Hussites. He died burned at the stake after being condemned for heresy at the Council of Constance.
Hus stated that the true Church was invisible and that all those who belong to the Church are its members. The Roman church has an eminent role, but it is not the true Church of Christ, since it taught that only Christ was the head of the Church. He preached that Jesus Christ was the true Stone and not Peter, and said that the pope, with his corruption and his many sins and errors that he taught to people, was the incarnation of the antichrist. Hus's criticisms are directed mainly at Antipope John XXIII, successor of Alexander V, to whom the King of Bohemia had given his obedience. To finance the war against Ladislaus, John XXIII promulgated the preaching of indulgences in Bohemia. The public demonstration of Hus caused the mistrust of the preachers sent by the antipope, which was mainly due to the fact that they were only interested in money and little to explain well the meaning of indulgences to the faithful.
Answer:
A Wampanoag chief
Explanation:
Metacomet was an elected chief to the Wampanoag people, also known as King Philip. He was the second son of the sachem Massasoit. The Wampanoag Indians inhabited parts of coastal regions Massachusetts and Rhode Island). He guiding the Wampanoag and other Indians to fight against the colonists in King Philip's War. King Philip's War was a conflict between indigenous inhabitants and their allies, and colonists living in New England colonists from 1675–1678.
Answer:A
Explanation:i did this and got 100 on my test garanteed
Answer: I. Many Soviets became fearful of rapid changes in the country.
II. Force was not used to stop protests in Eastern Europe.
III. The crisis in Afghanistan occurred.
IV. The Soviet Union faced huge expenses.
Explanation: