A number of computers have been reported to be getting incorrect IP addresses. After doing some investigation, an unauthorized D

Question

anastassius [24]

3 years ago

5

A number of computers have been reported to be getting incorrect IP addresses. After doing some investigation, an unauthorized D

HCP server has been determined to be the cause. Which step in the troubleshooting process should be performed next

Computers and Technology

1 answer:

kiruha [24] · Answer 1 · 2022-07-22T22:18:14+03:00

Answer:

Establish a plan of action to find the DHCP server.

Explanation:

The troubleshooting process can be defined as the sequential steps that are to be taken while trying to proffer a solution to a problem, usually on computer systems.

The seven (7) steps of the troubleshooting process in ascending order are;

1. Identify the problem.

2. Establishing a theory of probable cause of the problem.

3. Test the established theory to determine cause.

4. You should establish a plan of action to resolve the problem while identifying its potential effects.

5. Implement a solution.

6. Verify full system functionality.

7. Document findings, actions and outcomes.

In this scenario, the step in the troubleshooting process that should be performed next is establishing a plan of action to resolve the problem by finding the unauthorized dynamic host control protocol (DHCP) server issuing the incorrect internet protocol (IP) addresses.