Question

Companies should try to focus on their areas of expertise. Should they always outsource other business functions to become a more modular organization?
Must be 3-4 sentences pls

Answer 1

Answer:

Yes. companies should try to focus on their core competencies so that they can have more time and resources to focus on delivering on their primary assignment.

Explanation:

An ICT company with a high volume of customer care related activities should consider outsourcing that service.

If their core offering is to deliver on mobile applications, it will prove counterproductive in the nearest future if they spend most of their time trying to solve problems that arise from servicing existing customers.

Outsourcing must be carefully implemented so that it does not backfire. It is critical to ensure that the total direct and indirect cost to the company far outweigh the benefits of retaining such a service internally.

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