Question

Consider that you are a salesperson for the Carpenters Motors - Range Rover dealership. A young, newly married couple enters the lot. Provide detailed explanations about the personal selling process, using this couple as your target. Consider various scenarios you may face in each of the steps.

Answer 1

Answer:

1.Prospecting as well as qualification: After greeting walk-in customers, the salesperson must make them feel at ease by providing a comfortable location to sit and talk, as well as a drink of tea and juice, according on the period .  The pair is simply in need of a vehicle, but they are undecided on which vehicle to purchase.

2.Preparation: I understand everything there is to know regarding my products, as well as the competing goods in the category, which I carry in my selling kit. Basic information such as engine size, mileage, guarantee, technological specifications, finance alternatives, servicing terms, and comfort data are tabulated and maintained in my sales kit for quick reference.

3. Approach: I use a step-by-step approach with them. During the initial conversation, I gathered that the necessity was for a high-end automobile, and that financing was not a problem or worry for them. They're seeking for a vehicle that'll keep them safe and pleasant