Hyperbole is the best answer here because Mrs. White is making a point at the ridiculousness of the monkey's paw being able to grant a wish. She could easily say an extra pair of hands, but instead she goes with four knowing it will sound ridiculous.
None of the other choices are good answers because there is no example of them in the excerpt we are asked to read.
1. Simile
2. Personification
Hi can you call the office to give
The manager would say or act in an assortment of ways to make for a more positive experience. Firstly in order to avoid complaints, the manager could give a brief outline on their services they provide so the clientele doesn't have a false expectation. Secondly, a detailed summary of what the client wants (maybe even ask for reference photos!) Could be asked by the manager and specifically pick the cosmetologist that is the most skilled in that area or ask the client if they prefer someone specific maybe someone they have a good running rapport with. Hope this helped !
