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frosja888 [35]
3 years ago
8

Para se fazer uma boa gestão de conflitos, bem como saber preveni-los, é necessário conhecer as situações que têm tendência a ge

rar conflitos. O conflito está presente em situações onde exista um sistema de recompensas competitivas, pois, basicamente, se verifica que para um indivíduo ganhar e ser premiado o outro terá de perder e não ser premiado. Outra situação, e possivelmente a maior geradora de conflitos é a mudança. O ser humano é um animal de hábitos e nem sempre encara a mudança como algo positivo ou desejável, pois a mudança provoca ansiedade, e depois vai se tornando falta de segurança e gerando um esforço adicional para adaptar-se à nova realidade. Esta mesma situação pode ocorrer quando a mudança é imposta ao indivíduo, o que também provocará conflitos. Neste caso, basicamente, o receio da mudança é devido à incerteza do futuro, perda de privilégios adquiridos e que ela se constitua em uma crítica.
GIL, Denise Lila Lisboa. 2008 [online]. Negociação e Gestão de Conflitos. Disponível em: . Acesso em: 14 Jan. 2021.

Considerando os estudos da disciplina sobre negociação como estratégia na resolução de conflitos, avalie as afirmações a seguir.

I. O ato de negociar também é de gerenciar conflitos, uma vez que o conflito pode se estabelecer quando uma parte deseja algo que a outra possui, mas não está disposta a pagar o tanto que ela quer.
II. O confronto de ideias e sentimentos faz parte do processo de negociação e são eles que fazem com que as pessoas busquem ou não o enfrentamento em uma negociação.
III. Em uma organização com diversos colaboradores, cada um com sua forma de pensar e agir, é natural que, com isso, existam discordâncias no ambiente organizacional.
IV. O conflito tem início quando as partes envolvidas percebem que têm um interesse em comum e se identificam uma com a outra.

Está correto o que se afirma em:
English
1 answer:
alina1380 [7]3 years ago
4 0
Not sure what any of this says but yes
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