You give the persons name a another name instead of the one it has.
to make connections to other texts
Answer:
d. Superiority
Explanation:
The response in the statement falls under the Gibb's communication concept of 'superiority'. In this concept type, superiority is a kind of defensive approach or behavior in communication. The sens of superiority occurs when the speaker thinks he is more accomplished in communication than the listener for whom the message is conveyed. 'I have done this a million times' in the statement reveals an air of superiority and the speaker can do it all alone, and without the help of anyone.
I would assess this info in the context of the work expected from them. Are they building websites for you? While the site appearance does reflect somewhat on their image, it may have little or nothing to do with their value otherwise.
