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SVETLANKA909090 [29]
3 years ago
6

Rekha, a server in the coffee shop of a large hotel, noticed a customer shivering and rubbing her arms. Rekha noticed the woman

was sitting right under a vent. She immediately went to the customer and asked if she could seat her somewhere else. After seating the customer in a warmer spot, Rekha asked maintenance to address the problem. Rekha's actions are called _____ .
Business
1 answer:
liraira [26]3 years ago
6 0

Answer:

<u>displaying good customer relations.</u>

Explanation:

Note, we are told that Rekha <em>took the initiative</em> to meet the customer when she noticed that the customer was <em>not</em> comfortable in the coffee shop of the hotel.

It is reasonable to believe that the next the customer visits the hotel she would have formed a good relationship with Rekha because of the way she was treated, or in other words because of the good customer relationship she had experienced.

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