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soldi70 [24.7K]
3 years ago
12

Carolina, the accountant for Duke Manufacturing, tells Jacob, who works in customer service for Duke, that that their company's

customer satisfaction rating predicts sales revenue in dollars. Carolina's comment indicates that the customer satisfaction rating is a.a leading indicator b.a non financial metric c.a lagging indicator d.both a leading and a lagging indicator
Business
1 answer:
inn [45]3 years ago
8 0

Answer:

2. a leading indicator

Explanation: Customer satisfaction rating is a leading indicator because it can predict sales revenue (future performance).

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