Answer:D.
maintain a concerned expression
Explanation:
One of the main traits of a successful Custer service agent is empathy. When the customer is angry and one isaintaining a happy or pleaseant face, he will interprete it as lack of concern for his plight.
The best expression is to maintain a concerned expression that shows you sympathise with his situation and you have personalised the situation.
This sympathy is expressed as doing your best to effectively solve the customer problem.
Answer:
C
Explanation:
The president appoints a nominee to a judgeship, and then the Senate confirms the nominee.
Green Marketing is a marketing strategy that supports environmental stewardship, thus creating a differential benefit in the minds of consumers.
Green marketing is the advertising and marketing of merchandise that are presumed to be environmentally secure. It incorporates an extensive variety of activities, inclusive of product amendment, changes to the manufacturing system, sustainable packaging, as well as enhanced advertising.
But defining inexperienced advertising is not an easy project where numerous meanings intersect and contradict every different; an example of this can be the life of varying social, environmental, and retail definitions attached to this term. different comparable terms used are environmental advertising and ecological advertising.
Green, environmental, and eco-advertising is part of the brand new marketing strategies which do no longer just refocus, adjust or decorate current marketing thinking and exercise, however, are trying to find to undertaking the one's strategies and offer an extensively distinct angle.
Learn more about Ecological here:
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Answer:
Return on Investment = 17%
Explanation:
Return on Investment = Net income from investment / Investment opportunity * 100
Where Net income from investment = (Sales * Contribution margin ratio) - Fixed expenses
Net income = ($1,530,000 * 30%) - $306,000
Net income = $459,000 - $306,000
Net income = $153,000
Return on Investment = $153,000 / $900,000 * 100
Return on Investment = 17%
