Sannomsy, a confectionary company, uses similar conveyor belts with several interchangeable parts and the same procedure for the
manufacture of all the toffees in its product line. This gives the company an advantage over its competitors in terms of consistency in quality, efficient processes, and price leadership. In the context of organizational authority, Sannomsy is most likely using _____ (A) standardization
(B) Centralization of authority
(C) Functional departmentalization
(D) Job specialization
Standardization is defined as the process of creating and implementing certain standards. It helps in guiding the process of production of various goods and services and also improves the compatibility, consistency and efficiency of an organization. This process of standardization, also provides advantage to the organization over its competitors.
<u>Therefore, in the context of an organizational authority, Sannomsy is using the process of </u><u>standardization.</u>
