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Troyanec [42]
2 years ago
8

Sonia tiene que dar a conocer a los clientes que realizan la compra de

Business
1 answer:
SashulF [63]2 years ago
8 0

Answer: Oral

Explanation:

Ventajas de la escrita: El cliente tiene a la mano el documento que habla sobre la garantia y puede darle la posibilidad de verlo si lo coloca en un lugar visible en su hogar.

Desventajas: Muchos clientes cuando compran un producto suelen botar los papeles relacionados y en muchos casos no leen, por lo que pueden pasar esto por alto.

Ventajas de la oral: Permite comunicar el mensaje de forma directa con el cliente y escuchar lo que tiene que decir. Una vez que el cliente escuche sobre la garantia lo tendrá presente.

Desventajas: el cliente se puede olvidar de lo que le han dicho.

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