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Levart [38]
2 years ago
5

"Many service companies collect data via a follow-up survey of their customers. Suppose, in order to ascertain customer sentimen

t, a certain air line sends an email to customers immediately following a flight. The following question is asked, among others. How likely are you to recommend this air line to others?"
Business
1 answer:
Sergeu [11.5K]2 years ago
5 0

Answer: Categorical; Ordinal

Explanation:

The data that are collected by the airline in this case is referred to as categorical.

The categorical variables are simply referred to as categorical variables because they can be segregated into groups. Also, the measurement of scale that is used is the ordinal scale.

Ordinal data is a kind of categorical data with a set order or scale to it.

Comment

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