The answers 9. I took the test :)
ANSWER
The restrictions are

EXPLANATION
We were given the rational function,

The function is defined for all values of a, except

This has become a quadratic trinomial, so we need to split the middle term.
We do that by multiplying the coefficient of
which is 5 by the constant term which is 3. This gives us 15.
The factors of 15 that adds up to 16 are 1 and 15.
We use these factors to split the middle term.

We now factor to get,

We factor further to get,

This implies that,

This gives

These are the restrictions.
..................................
Answer:
The z-score is 
The percentile is 
Step-by-step explanation:
From the question we are told that
The data value is 0.6 standard deviations above the mean i.e 
Where
is the population mean and
is the standard deviation
Generally the z-score is mathematically represented as

=> 
=> 
The percentile is obtained from the z-table and the value is

=> 
7/25
First thing you want to do is put it over 100
28/100
Now divide by 4
28÷4=7
100÷4=25