Employee benefits have become more significant and diverse
Employee benefits
- Typically, membership-based incentives are provided to recruit and retain staff.
- Although they have no direct impact on a worker's performance, insufficient benefits make workers unhappy.
The Price of Offering Employee Benefits
- The cost of benefits and services is around 40% of an organization's payroll expense.
- When significant wage and salary increases are not possible, benefits become the main topic of discussion with employees.
Community Security
- Funded by equal contributions from the employer and the employee, based on a percentage of wages.
- Offers retirement income, income for disabled workers, and money for surviving dependents.
- offers Medicare some health insurance coverage.
Unemployment Insurance
- Employers who pay both federal and state taxes on the taxable wage base provide the funding.
- Tax rates vary depending on an organization's history with unemployment.
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The differences between Lila and Jillian's businesses are based on what they offer to the public, since one offers products and the other offers services, which makes their businesses different.
<h3>What is a product-based business?</h3>
A product-based business is a type of business in which the main purpose is to offer a specific product to the public, for example:
- Beauty products.
- Sport products.
- School products.
- Construction products.
<h3>What is a service-based business?</h3>
A service-based business is a type of business in which the main purpose is to offer a specific service to the public, for example:
- Satellite television service.
- Legal advice service.
- Sports training service.
- Nutrition service.
Based on the above, it can be inferred that the discussions between Lila and Jillian can include very varied topics because their businesses are different because they involve different value chains.
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As a proficient customer service professional, the first step to take in such a situation is to first apologize in the kindest way possible to the customer. It would give the customer comfort to know that the server is corrected immediately while taking charge of the clients order.
<h3>What procedure is outlined above?</h3>
The above procedure is known as conflict resolution under customer care service.
One additional step maybe to keep the costumer company and ensure that they are happy before they leave.
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Answer:
The break-even point in sales dollars is: C. $32,000
Explanation:
During the current year 11,000 hams were sold resulting in $220,000 of sales revenue, $55,000 of variable costs, and $24,000 of fixed cost.
Contribution margin ratio = (Sales - Total Variable cost)/Sales = ($220,000 - $55,000)/$220,000 = 0.75
The break-even point sales dollars is calculated by using following formula:
Break-even point in sales dollars = Fixed cost/Contribution margin ratio = $24,000/0.75 = $32,000