The barrier is cultural differences.
John, growing up in America learned that eye contact is a way of respect and to show you are paying attention.
Where Cho, growing up in Asia, many Asian counties don't have this "custom" to call it that.
Koalas benefit from tress because then can climb on them to keep away from danger such as other ground predators, Trees can also serve as a food source for them to eat in day to day life.