Well a ballad is <span>a poem or song narrating a story in short stanzas. Traditional ballads are typically of unknown authorship, having been passed on orally from one generation to the next as part of the folk culture. </span>They are tricky if you don't read it carefully.
In any story, or a specific one?In general, a protagonist is the main character, the person who takes the center-stage in a story. For example, Katniss in the Hunger Games, or Holden Caulfield in the Catcher in the Rye
False because they can also hurt their loved ones