Answer: memo consists of two parts: the identifying information at the top, and the message itself. At the top, identify for whom the memo has been written, who is sending it, the subject, and the date. The subject line serves as the memo's title.
Explanation:
to support the argument made in the thesis statement
I'm not 100% sure for 9, but 10 would be: "Whom", 11 would be "Wish", 12 is "wants"